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Helpdesk/IT Officer

Company profile

Chuan Wei (Cambodia) Co., Ltd

Chuan Wei is a technology oriented full service ISP and telecommunications carrier for enterprise class customers and government institutions. Chuan Wei also offers high quality wireless broadband services for consumer market with the focus on affordability and accessibility for the Cambodia market in mind. Our business goals are to assist in further development of information and communications technology (ICT):

1) Invest in our employees' skills set and training and development.

2) Narrow the Digital Divide by offering affordable broadband data services in Cambodia.

3) Offer world-class quality and reliability in communications services for the enterprise market.

Job details

Job title: Helpdesk/IT Officer
Job code:
Salary Type: Negotiable
Sector: Private Sector
Industry: Telecom Industry
Minimum salary: 0
Maximum salary: 0
Job Level: Entry Level (0 – 3 years’ experience)
Job type: Full-Time
Country: Cambodia
Location: Phnom Penh
Job Category/ Job Function: IT and Telecommunication
  • Technical user support on Windows OS, Mac, PCs, and Laptops
  • Diagnose and resolve software, and hardware issues
  • Experienced with Server Management (user/groups/share/DFS/Quotas etc.)
  • Experienced with resolving LAN network issues, firewall, and VPN
  • Provide IT technical support to all users within the company
  • Printing/Troubleshooting in enterprise environments
  • Manage centralized AV server and rectify virus outbreaks in enterprise network
  • PC and data backup and restoration
  • Manage, evaluate, track, and reconcile office IT equipment

Job Requirements:

  • Bachelor degree in computer science or equivalent experience
  • Overall Experience :1-2 years
  • At least 1 year experience in PC and LAN troubleshooting
  • Working knowledge of Windows OS, Ethernet, Internet protocols and tools including TCP/IP, DNS, DHCP
  • Strong communication skills, both verbal and written in Khmer and English. Must have the ability to speak to multiple people at varying levels with varying technical backgrounds
  • Ability to develop, augment and report, documentation.
  • Good working knowledge in Microsoft Office 2003-2010, Outlook, Anti-virus software, registered domain, PC backup and restore
  • Have a concept and basic understanding of firewall and VPN
  • Have a basic skill on Cisco routers and switches
  • Khmer : Good in both verbal and writing
  • English : Good in both verbal and writing
  • Must be able to work independently and in a team environment. Self-motivated, excellent communication and customer handling skill.
  • Minimum traveling within and outside of campus


How to Apply:

Interested candidate, please submit CV, Covering Letter and attached all the certificate via email or office address below. Only shortlist candidates will be notified and contacted by phone for interview. The documents received will not be returned.

Contact Person: HR Department
Tel: 023 215 001023 215 001

Address: No. 294, Mao Tse Toung (St. 245), Unit 8B, 2nd floor, Regency Square, Hotel InterContinental

Status: Approved
Deadline: 2019-09-12 16:57:00
Premium job: No
Employer: Chuan Wei (Cambodia) Co., Ltd
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