Technical Support (Internet ISP)
IT Computer Software/Hardware
Entry Level (0 – 3 years’ experience)
Job Category/ Job Function:
IT and Telecommunication
MekongNet is a registered trademark under Angkor Data Communication Group Co., Ltd which established in 2005. It is a full-fledged internet service provider, with a license for the provision of Internet service Provider (ISP), Internet Exchange Provider (IXP), and Internet Data Exchange Center (IDX) granted by the Ministry of Post and Telecommunication of Cambodia. Now we are looking for the Technical Support (Internet ISP).
- Provide IT support to customer, mainly related to internet service
- Assist troubleshoot networks, internet connectivity in the customer site or the company
- Install, configure, and maintain internet connection, network cabling, and other related equipment, and devices, adds or upgrades hardware and software and configures wireless access point, router with wireless and related equipment
- Implement network security and provide technical support to customer, anti-virus updates, managing host security and other related PCs.
- Configure e-mail client and provide technical support for our customer (Anti-Virus, Spam protection and scanning, and other related e-mail)
- Travel to customer site to install/configure modem/device & solve other related internet issues
- Customers’ site survey and draw diagram, included laying cable
- POP maintenance
- Cooperate with all Department related job
- Bachelor Degree of Information Technology or related field is required. Undergraduate is also welcome
- Technical knowledge & skills in setting up network and connectivity infrastructures & e-mail
- Knowledge of TCP/IP, WAN, LAN, ADSL, DNS Networking, Cisco Router and Switch are advantage
- Good English & Chinese communication skills is a plus
- Personal motorbike is a plus
- Be able to travel and stay in other provinces
- Loyalty, honesty, patient work, positive aptitude
- Be willing to support as needed.
Location: This position is based in Trapeang Phlong (Kampong Cham / Chrey Thom
Duration: Full-time work
We offer competitive benefits packages and better salary with good working environments.
Interested candidates are requested to submit a cover letter with CV and recent photo (4x6) and salary expectation to MekongNet’s Address: AnAnA Building: #95, 4th floor, Preah Norodom Blvd., Phnom Penh, Tel: (885) 23 226 622, Fax: (855) 23 224 500, H/P: 081 831 516/061 226 648, Email: firstname.lastname@example.org with caption subject. Technical Support (Internet ISP). Early applications will be prioritized.
Applications must be submitted before 30 April 2017 and will not be returned.
Only short-listed candidates will be contacted for interview.