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Senior Relationship Manager

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ABA Bank

ABA Bank is one of Cambodia's premier banking institutions. Founded in 1996 as the Advanced Bank of Asia Limited, ABA was originally set up to provide commercial banking services to a limited number of corporate clients. Today, ABA is an independent, SME-focused, mid-sized commercial bank with a multi-branch and multi-city network spread across Cambodia and offers full-service banking facilities to Cambodians from all walks of life. ABA's branch network currently extends to 10 nationwide, with seven of those located in Phnom Penh. There are also branches in Siem Reap, Battambang and Kampong Cham. In 2011, ABA opened its flagship premier banking branch in downtown Phnom Penh to service its corporate and VIP clients. A winner of Asian Banking & Finance Magazine's 2011 Retail Bank of the Year award, ABA prides itself in offering some of the most technologically advanced banking services in Cambodia. It also offers a unique personal banking experience to corporate and retail customers. Having serviced the corporate and retail banking sectors in Cambodia successfully for a number of years, in 2011 ABA Bank turned its attention to the 'microbusiness' sector - its aim is to provide the best service and financial terms and conditions to Cambodia's small and medium size enterprises (SMEs).


Job details

Job title: Senior Relationship Manager
Job code:
Salary Type:
Sector: Private Sector
Industry: Banking/Financial Service
Minimum salary: 0
Maximum salary: 0
Job Level:
Job type:
Country: Cambodia
Location: Other; Phnom Penh
Job Category/ Job Function: Public communication, Supervisory and Management
Description:

Job Description:

Senior Relationship Manager responsible for providing support to Head of Sales/BM in implementing, retaining and growing the customer base, achieving branch sales targets, sustaining and increasing profitability by leveraging customer/network referrals to ensure effective business development for ABA Bank.

Location: Provincial and Phnom Penh branches

Number of Vacant: Many

Duties and Responsibilities:

  • Developing and actively seeking referrals from existing and new customers. Contribute to the development of sound profitable business by creating effective referral networks, including internal business relationship, and other local marketing activities.
  • Meeting/exceeding customer expectations through superior customer service.
  • Marketing products to increase the lending and deposit portfolio
  • Ensuring account strategies and structured call programs are developed and monitored for progress.
  • Provide coaching and guidance to enable team members to meet agreed goals
  • Provide regular feedback, encouragement and maintain open communication
  • Ongoing professional, technical development and training of self and team members (if applicable) and provide opportunities to apply new skills.
  • Agree challenging daily and weekly referral targets for yourself with the Head of Department. Regularly evaluate these targets – when results fall short of target, understand why and agree what to do differently to improve performance.
  • Keep a close eye on your local competitors – what they do and how they perform. And, plan to gain market share.
  • Keep up to day with ABA’s products suite and marketing campaigns to ensure superior services provided to clients.
  • Develop and implement effective customer retention strategies
  • Organizational and time management skills
  • Ability to work effectively in a team environment
  • Sound sales and negotiation skills in particular
  • Sound written and verbal communication skills
  • Attention to details
  • Experience in managing relationship of business customers
  • High degree of self-motivation and excellent interpersonal skills

Skills and Requirements:

  • Bachelor Degree in Finance and Banking or equivalent qualification.
  • Organizational and time management skills
  • Ability to work effectively in a team environment
  • Sound sales and negotiation skills in particular
  • Sound written and verbal communication skills
  • Attention to details
  • Experience in managing relationship of business customers
  • High degree of self-motivation and excellent interpersonal skills.

Closing date:  May 20, 2017

How to apply:

Interested and qualified applicants should submit only your updated covering letter and CV stating the position you apply for with current photo (4x6) through our E-mail: recruitment@ababank.com

Note: For more vacancies please visit our website: www.ababank.com if the above job advertisement doesn’t meet your career goal

Note: Female candidates are strongly encouraged to apply.

Status: Approved
Deadline: 2017-05-20 17:00:00
Premium job: No
Employer: ABA Bank
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