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SME-Relationship Manager- Retail Banking

Company profile


HRINC (Cambodia) Co., Ltd

HRINC is the leading provider of HR Services to the Cambodia market and expanding to the South East Asia region.  We support multinational companies and leading ASEAN conglomerates and SMEs with their Human Resource needs, from consulting and market intelligence, to outsourcing and compliance as well as recruitment.

Job details

Job title: SME-Relationship Manager- Retail Banking
Job code:
Salary Type: Negotiable
Sector: Private Sector
Industry: Banking/Financial Service
Minimum salary: 0
Maximum salary: 0
Job Level: Experienced Professional (3 – 5 years’ experience)
Job type: Full-Time
Country: Cambodia
Location: Phnom Penh
Job Category/ Job Function: Marketing and Sales
Key Responsibilities:
  • Meet and exceed the assigned sales and revenue targets though acquiring new customers for deposit, Retail SME and other lending products
  • Understand customer’s lending needs and provide suitable solutions through consultation
  • Collecting supporting documents, prepare credit memorandum with the provision of strong analysis, recommendation and business justification
  • Manage and grow existing customer portfolio for FUM, loan, revenue and profitability
  • Leverage and expand customer relationship to maximize referral, cross selling and new business opportunities
  • Contribute to the business success by initiating and participating in various cold-calling and marketing activities
  • Provide high standard of service to all customers at all times and address all customer’s complaints/issues in the professional manner
  • Manage the quality customer portfolio, maintain accurate records, and always follow the bank’s policies and compliance procedures
  • Be vigilant on any early credit warning signs and make immediate report on potential financial or operational losses
  • Stay updated with bank’s products suite, marketing campaigns and competitor’s activities to ensure superior product knowledge
Required Education & Experience:
  • Minimum Bachelor Degree
  • OR lower degree accepted if at least 3 years' experience in similar position
  • Computer literacy and English language proficiency (French language is a plus)
  • Proven sales and service record in banking or related industries
  • Financial background and credit background
Required competencies:
  • Discretion, integrity and rigor
  • Customer focus and strong communication skills
  • Strong analytical skills with ability to articulate complex issues
  • Confidence, pro-active and ability to work under pressure
  • Good planning, negotiation, problem solving & organizing skills
  • Desire to go extra and beyond responsibilities
  • Be a team player and like to deal with challenges
How to apply:
Qualified and eligible individuals interested in applying for this position may submit an application to Recruitment Department through:
  • Contact Person: Ms.SOK Sokia
  • Tel:+855 (23) 211 437
  • Email:
  • Address: #10, Okhna Pich Avenue (Street 242), Sangkat Chaktomuk, Khan Daun Penh, Phnom Penh, Cambodia
Status: Approved
Deadline: 2020-05-29 17:30:00
Premium job: No
Employer: HRINC (Cambodia) Co., Ltd
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