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Client Service Advisor

Company profile


ABA Bank

ABA Bank is one of Cambodia's premier banking institutions. Founded in 1996 as the Advanced Bank of Asia Limited, ABA was originally set up to provide commercial banking services to a limited number of corporate clients. Today, ABA is an independent, SME-focused, mid-sized commercial bank with a multi-branch and multi-city network spread across Cambodia and offers full-service banking facilities to Cambodians from all walks of life. ABA's branch network currently extends to 10 nationwide, with seven of those located in Phnom Penh. There are also branches in Siem Reap, Battambang and Kampong Cham. In 2011, ABA opened its flagship premier banking branch in downtown Phnom Penh to service its corporate and VIP clients. A winner of Asian Banking & Finance Magazine's 2011 Retail Bank of the Year award, ABA prides itself in offering some of the most technologically advanced banking services in Cambodia. It also offers a unique personal banking experience to corporate and retail customers. Having serviced the corporate and retail banking sectors in Cambodia successfully for a number of years, in 2011 ABA Bank turned its attention to the 'microbusiness' sector - its aim is to provide the best service and financial terms and conditions to Cambodia's small and medium size enterprises (SMEs).

Job details

Job title: Client Service Advisor
Job code:
Salary Type:
Sector: Private Sector
Industry: Banking/Financial Service
Minimum salary: 0
Maximum salary: 0
Job Level:
Job type:
Country: Cambodia
Location: Phnom Penh; Siem Reap
Job Category/ Job Function: Accounting / Finance and Audit, Marketing and Sales

Job Description

Client Service Advisor is responsible for contributing ABA growth and profitability through the provision of quality customer services and sales in respect of all ABA products; including the understanding of customer needs and choices, the communication of product features and benefits and the effective follow up and building of the internal relationship.


  • Chroy Chang Va  Branch, Phnom Penh  (3 Posts)
  • Krong Angkor, Siem Reap (5 posts)


Duties and Responsibilities

  • Identify and action on sales opportunity for new business opportunity by responding to inquiries from both new and existing customers.
  • Provide consultative service in regard to banking products and services which is considered as a good solution to suite the clients’ needs.
  • Assist in opening account in system per request from RM or Customers.
  • Making sure that the documents submitted are accurate and valid.
  • Take action to follow up in case provided documents are not complete.
  • Contribute to the development of sound profitable business by creating effective referral networks, including internal business relationship and existing customers in order to achieve the targets.
  • Ensure the compliance with ABA’s internal policies, processes & procedure, core values, and code of conducts, etc. are maintained.


Skills and Specifications

  • Bachelor degree in business, finance or marketing field.
  • Minimum 2 years working experience in sales & marketing.
  • Negotiation and internal relationship building.
  • Organizational and time management skills.
  • Ability to work effectively in a team environment.
  • Competent in spoken and written English communication.
  • Computer literacy.


How to apply

Interested and qualified applicants should submit only your updated covering letter and CV stating the position you apply for with current photo (4x6) through our E-mail:

Note:  For more vacancies please visit our website: if the above job advertisement doesn’t meet your career goal.

Status: Approved
Deadline: 2018-04-06 17:00:00
Premium job: No
Employer: ABA Bank
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