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Branch Concierge

Company profile


ABA Bank

ABA Bank is one of Cambodia's premier banking institutions. Founded in 1996 as the Advanced Bank of Asia Limited, ABA was originally set up to provide commercial banking services to a limited number of corporate clients. Today, ABA is an independent, SME-focused, mid-sized commercial bank with a multi-branch and multi-city network spread across Cambodia and offers full-service banking facilities to Cambodians from all walks of life. ABA's branch network currently extends to 10 nationwide, with seven of those located in Phnom Penh. There are also branches in Siem Reap, Battambang and Kampong Cham. In 2011, ABA opened its flagship premier banking branch in downtown Phnom Penh to service its corporate and VIP clients. A winner of Asian Banking & Finance Magazine's 2011 Retail Bank of the Year award, ABA prides itself in offering some of the most technologically advanced banking services in Cambodia. It also offers a unique personal banking experience to corporate and retail customers. Having serviced the corporate and retail banking sectors in Cambodia successfully for a number of years, in 2011 ABA Bank turned its attention to the 'microbusiness' sector - its aim is to provide the best service and financial terms and conditions to Cambodia's small and medium size enterprises (SMEs).

Job details

Job title: Branch Concierge
Job code:
Salary Type:
Sector: Private Sector
Industry: Banking/Financial Service
Minimum salary: 0
Maximum salary: 0
Job Level:
Job type:
Country: Cambodia
Location: Phnom Penh; Siem Reap
Job Category/ Job Function: Assistant and Support, Customer Service

Job Description

Branch Concierge is responsible for provide customers with a positive customer experience from the time they walk in the Branch to the time they leave. This role will positively impact on customer experience by welcoming, building rapport with customers and ensuring customer's needs are being met and addressed by the most appropriate branch specialist in a timely manner leading to the highest possible customer experience.


  • Phnom Penh and Provincial Branches (19 posts)
  • Krong Angkor, Siem Reap (1 post)


Duties and Responsibilities

  • Work in a busy, commercial, competitive and target-driven retail environment.
  • Deliver excellent customer service.
  • Initiative to develop and apply sales and service skills.
  • Interact with diverse customers and colleagues.
  • Respond to inquiries from both new and existing customers.


Skills and Specifications

  • Minimum 1 year working experience at receptionist/customer service area.
  • Good customer service.
  • Willingness and aptitude to be observed, coached and trained.
  • Ability to work effectively in a team environment.
  • Ability in spoken and written English communication.


How to apply

Closing date:  06th April 2018

Interested and qualified applicants should submit only your updated covering letter and CV stating the position you apply for with current photo (4x6) through our E-mail:

Note:  For more vacancies please visit our website: if the above job advertisement doesn’t meet your career goal.

Status: Approved
Deadline: 2018-04-06 17:30:00
Premium job: No
Employer: ABA Bank
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