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Branch Manager

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HRINC (Cambodia) Co., Ltd

HRINC is the leading provider of HR Services to the Cambodia market and expanding to the South East Asia region.  We support multinational companies and leading ASEAN conglomerates and SMEs with their Human Resource needs, from consulting and market intelligence, to outsourcing and compliance as well as recruitment.


Job details

Job title: Branch Manager
Job code:
Salary Type: Competitive
Sector: Private Sector
Industry: Banking/Financial Service
Minimum salary: 1500
Maximum salary: 0
Job Level: Management (5 – 10 years’ experience)
Job type: Full-Time
Country: Cambodia
Location: Phnom Penh
Job Category/ Job Function: Marketing and Sales
Description:

Job Responsibility:

  • Manage, motivate and evaluate team performance to ensure that they are working properly, fulfilling customer satisfaction and achieving target revenue of retail store.
  • Train and manage both sales consultant and the assigned care centers to improve capabilities.
  • Ensuring staff transactional processing is efficient, accurate and in line with required compliance standards.
  • Respond to achieve and increase target every month.
  • Manage business activities at Retail Store follow expectation.
  • Implementing service action plans to contribute to sustainable and profitable growth target for company.
  • Ensuring effective control of cash limit and transfers in the market.
  • Liaise with strategic partners to ensure successful partnership and customer satisfaction.
  • Keep up to day with company products suits and marketing campaigns to ensure superior product knowledge.
  • Ensure you and your service team provides outstanding and consistent advice and service.
  • Supervise the team to work efficiently to process customer transactions as quickly as possible.
  • Proactively identify and address areas of customer dissatisfaction, following up and resolving any customer complaints within your discretion or refer appropriately.
  • Welcome customer complaints as an opportunity to learn, and take personal responsibility for their resolution.
  • Establish effective communication channels across Wing and with customers.

Job Requirements:

  • Proven success in communicating effectively to all points of contact with customers, including liaison with line manager.
  • Experience in selling to customers based in a diverse range of industries.
  • Familiarity and confidence in discussing technologically driven product solutions.
  • Demonstrated ability to effectively manage multiple deadlines and complex issues.
  • Experience in successfully managing expectations of multiple parties, internal and external.
  • Ability to work effectively in a team environment.
  • High-level communication skills.
  • Degree qualified in appropriate discipline.

How to Apply:

  • Contact person: Mr. SEN Chanto
  • Tel: +855 (23) 211-437
  • Email: SEN.Chanto@hrinc.com.kh
Status: Approved
Deadline: 2018-06-29 17:30:00
Premium job: No
Employer: HRINC (Cambodia) Co., Ltd
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