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Guest Relation Officer

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Sofitel Phnom Penh Phokeethra

YOU ARE SOMEONE UNIQUE. YOU SHARE OUR PASSION. BE IMAGINATIVE. GIVE THE BEST OF YOURSELF. DARE TO GO FURTHER. ENRICH OUR DIVERSITY. MAKE YOUR EXPERTISE GROW. WELCOME PEOPLE WITH YOUR HEART. ENJOY YOURSELF. DREAM BIG FOR YOUR FUTURE. FEEL WELCOME, FEEL VALUED.

 


Job details

Job title: Guest Relation Officer
Job code:
Salary Type: Competitive
Sector: Private Sector
Industry: Hotel Management and Hospitality
Minimum salary: 0
Maximum salary: 0
Job Level: Entry Level (0 – 3 years’ experience)
Job type: Full-Time
Country: Cambodia
Location: Phnom Penh
Job Category/ Job Function: Customer Service
Description:
RESPONSIBILITIES
  • Greets guests as they walk in the door and check in them into their room; 
  • Plan and coordinate all promotional activities targeting guests; 
  • Promote the hotel; ensure the guests maintain a positive image of the hotel;  
  • Anticipate guest needs and respond to those needs in a timely and courteous fashion; 
  • Provides the guests with information on the city and various activities, assist with travel arrangements and tours; and 
  • Assist with check-ins / check-outs for guests.
REQUIREMENT
  • Hospitality Management related studies; 
  • Previous Front Office internship experience preferable Ability to demonstrate passion for excellence; 
  • Good communication skills in Khmer and English, can speak Chinese is a plus; and 
  • Attention to detail and quality, guest oriented mindset.
HOW TO APPLY

Interested candidates can send their CV accompanied by a cover letter to H6526-HR4@sofitel.com

Status: Approved
Deadline: 2019-02-10 09:20:00
Premium job: No
Employer: Sofitel Phnom Penh Phokeethra
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