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COTAFER

Cotafer is an online agency that promotes the tourism and charitable mind-set.  Our aim is to encourage tourists to visit Cambodia while participating in charity work and humanitarianism. Please join us on this wonderful experience for the benefit of the humanity.


Job details

Job title: Telemarketer
Job code: 0101
Salary Type: Specified
Sector: Private Sector
Industry: IT Computer Software/Hardware
Minimum salary: 150
Maximum salary: 200
Job Level: Entry Level (0 – 3 years’ experience)
Job type: Full-Time
Country: Cambodia
Location: Phnom Penh
Job Category/ Job Function: Marketing and Sales
Description:

Responsibilities:

 

  • Identify prospects by reading directories and other prepared listings;
  • Contact prospective customers by operating telephone equipment and other telecommunication technologies such as SMS, Email, messaging apps and social media platform;
  • Answer potential clients’ questions about home improvement projects or goals;
  • Set appointments with prospective customers based on our associates’ schedules;
  • Influence customers to buy services by following a prepared sales talk;
  • Completes orders and keep records of sales and all useful information;
  • Train other telemarketers when required;
  • Communicate any problems, concerns or questions to supervisory staff;
  • Deal with complaints or doubts to safeguard the company’s reputation; refer customer complaints to supervisor for quality control.

 

Requirements:

 

  • Knowledge of basic computer skills such as: internet, email and Microsoft offices, etc.
  • Working knowledge of customer relation computer programs is preferred (e.g. CRM software);
  • Experience working in IT sales is a desired;
  • Proficiency in English; knowledge in Chinese is desired;
  • Excellent phone manner and articulation;
  • Skilled in negotiation and dealing with complaints;
  • Results driven, persistence, good time management and organisation skill;
  • Ability to cope with rejection and difficult customers on a daily basis.

 

Working Hours: Monday to Friday 8AM – 5PM. Salary depends on your performance, experience and qualification.

Status: Approved
Deadline: 2018-11-30 16:18:54
Premium job: No
Employer: COTAFER
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