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NOC Trainee

Company profile



EZECOM, Cambodia’s premium internet service provider, was found in 2007 to serve the rapidly expanding business and residential market in Cambodia. Our company has incorporated its own fibre optic, world-class Data Centre, MPLS, VPLS, Cloud services and other VAS services for enterprise solutions along with our world-class 24/7 technical support.

Job details

Job title: NOC Trainee
Job code:
Salary Type: Negotiable
Sector: Private Sector
Industry: Telecom Industry
Minimum salary: 0
Maximum salary: 0
Job Level: Entry Level (0 – 3 years’ experience)
Job type: Full-Time
Country: Cambodia
Location: Phnom Penh
Job Category/ Job Function: IT and Telecommunication

Job Responsibilities and Duties:

  • Operate, monitor, maintain and manage of transmission, IP core and access network level
  • Provision and activate the services offering customers
  • Faulty identification of network problems, and fast rectification by coordinating with vendors/suppliers/field engineers/contractors
  • Monitor, maintain service availability for customer
  • Restore service as quickly as possible to minimize impact customer's business
  • Manage network operation healthy and securely
  • Operation and maintenance NMS alert system to response incident on time
  • Ensure network quality and minimize impact customers businesses
  • Day-to-day technical operation activities and support customers
  • Network technical support for customers 24x7 hours
  • Receive, document and record all incidents notification in system
  • Troubleshoot and escalate ticket to higher level for customers and network issue
  • Communicate and facilitate with other department, local & international partners and AAG community
  • Ensure network performance for customers business continuity
  • Closely monitor network operation and follow up with customers with specific time for incident

Requirements and Qualifications:

  • Basic understanding of Optical fiber testing, and test instruments
  • Basic understanding of Transmission technologies, SDH ,PDH,DWDM
  • Basic understanding of layer 2 switching, IP routing (Static, RIP, EIGRP, OSPF, ISIS, BGP etc ..)
  • Good technical communication skill s. Fluency in English
  • Ability to work within rotate time as required by manager
  • Basic Networking, IP Internet knowledge
  • Goods commend of spoken and written English
  • Minimum 2 years in long distance fiber networks and transmission links (SOH), provisioning and troubleshooting. Experience IP Networking, ISP experience desirable
  • Background from bachelor IT degree

How to apply:

  • E-mail:
  • Tel: 099 555 007, 017 287 004
Status: Approved
Deadline: 2019-08-30 17:00:00
Premium job: No
Employer: Ezecom
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