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Account Executive

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HRINC (Cambodia) Co., Ltd

HRINC is the leading provider of HR Services to the Cambodia market and expanding to the South East Asia region.  We support multinational companies and leading ASEAN conglomerates and SMEs with their Human Resource needs, from consulting and market intelligence, to outsourcing and compliance as well as recruitment.


Job details

Job title: Account Executive
Job code:
Salary Type: Negotiable
Sector: Private Sector
Industry: Insurance Company
Minimum salary: 0
Maximum salary: 0
Job Level: Entry Level (0 – 3 years’ experience)
Job type: Full-Time
Country: Cambodia
Location: Phnom Penh
Job Category/ Job Function: Marketing and Sales
Description: Key Responsibilities:
  • Act As An Interface Between The Account Manager, The Client And The Insurance Company, Particularly During The Start-up Period Of The Contract
  • Manage The Day-to-day Relationships With Clients And Insurance Companies By Phone And In Writing
  • Ensure The Implementation Of The Contract
  • Follow-up Issuance Of All Documents Related To The Policy
  • Verify All Information On The Policy (premium, Benefits, List Of Insured, Insured Cards, Etc.) And Ensure The Proof Reading Of The Contractual Documents
  • Help To Solve Billing Problems
  • Execute All Changes Requested On Policies, Monitor For Reception Of Endorsements And Review For Accuracy Upon Receipt
  • Prepare And Attend Client Meetings
  • Set Up And Provide To The Client Reports On His Policy
  • Respond Promptly To Customers’ Inquiries
  • Provide Excellent Customer Service Experience To All Clients
  • Handle, Escalate And Resolve Client Complaints
  • Under The Supervision Of The Account Manager, Answer Simple Requests From Clients Concerning Guarantees And Contracts
  • Record, Notify The Claims And Inform The Client Of The Ongoing Actions
  • Support The Client With The Claims Process To Provide Required Documents, Follow-up With Insurance Company And Report To Client And Account Manager
  • Assist In Renewal Process, Manage The Renewal Of Standard Contracts With The Insurer And The Account Manager
  • Prepare Weekly And Monthly Reports To The Account Manager
  • Build And Maintain Professional Communication With The Client, Insurer And Internal Management
  • Prioritize Work Assignments To Meet Deadlines
  • Provide Timely Feedback And Action To Ensure Clients Requirements Are Met And Addressed With A Sense Of Urgency
  • Inform The Client And The Account Manager Of The Ongoing Actions
  • Inform The Account Manager Of The Difficulties Encountered With An Insurer Or Client
  • File Correspondence And Other Documents
  • Other Tasks Assigned From Time To Time By The Management For Individual Development.
Requirements:
  • Have an Experience Either In The Role Of Client Service Or Business Development, In Insurance Company Is A Plus.
  • Client-oriented, Innovative And Quick-learning
  • Be Familiar With Desktop Applications
  • Be Meticulous
  • Organizational Skills
  • Good Interpersonal Skills
  • Negotiating Skills
  • Be Responsive
  • Be Able To Work In A Team
  • Excellent English And Khmer In Both Written And Spoken Skills
  • Other Language(s) Is A Plus

How To Apply Qualified And Eligible Individuals Interested In Applying For This Position May Submit An Application To Recruitment Department Through:
Contact Person: Sambath Ratana (Ms.)
Tel: (+855) 23 211 437/ (+855) 96 677 9508
E-mail: : Sambath.ratana@hrinc.com.kh
Address: House #10, Okhna Pich Avenue (Street 242), Sangkat Chaktomuk, Khan Daun Penh, Phnom Penh, Cambodia

Status: Approved
Deadline: 2018-12-19 17:00:00
Premium job: No
Employer: HRINC (Cambodia) Co., Ltd
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