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Customer Service Executive (Logistic company)

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HRINC (Cambodia) Co., Ltd

HRINC is the leading provider of HR Services to the Cambodia market and expanding to the South East Asia region.  We support multinational companies and leading ASEAN conglomerates and SMEs with their Human Resource needs, from consulting and market intelligence, to outsourcing and compliance as well as recruitment.


Job details

Job title: Customer Service Executive (Logistic company)
Job code:
Salary Type: Negotiable
Sector: Private Sector
Industry: Courier / Logistics / Transportation
Minimum salary: 0
Maximum salary: 0
Job Level: Entry Level (0 – 3 years’ experience)
Job type: Full-Time
Country: Cambodia
Location: Phnom Penh
Job Category/ Job Function: Marketing and Sales
Description: Responsibilities:
  • Handling Incoming Telephone Calls And Forward Calls To The Appropriate Department For Solutions.
  • Discuss With Customers On Telephone And Provide Information On The Company’s Products And Services.
  • Promote The Company’s Products
  • Communicate Changes Or Adjustment To Clients.
  • Offer Information About Price Quotes To Prospective Customers.
  • Receive Visiting Customers And Provide Them With Necessary Assistance.
  • Liaise With Other Departments And Provide Support To Them.
  • Record All Conversations With Clients With Details Of Inquiries And Taken Steps That Were Taken.
  • Offering Necessary Assistance And Support To Clients.
  • Interact As Middleman Between The Company And Its Clients.
  • To Keep Customer Informed And Satisfied At All Times.
  • Manage And Protect The Reputation Of The Company.
  • Maintain Strong Clientele Relationship With Customers.
Requirements:
  • Minimum 1 Years Of Customer Service In Sea Export/import Products In Shipping Line Or A Freight Forwarding/NVOCC Industry.
  • Result Orientation And Possess The Can-Do Attitude.
  • Strong In Written And Verbal English Communication Skills.
  • Chinese Knowledge Is Advantage
  • Excellent In Computer.
How To Apply Qualified And Eligible Individuals Interested In Applying For This Position May Submit An Application To Recruitment Department Through:
Contact Person: Sambath Ratana (Ms.)
Tel: (+855) 23 211 437/ (+855) 86 926 494
E-mail: : Sambath.ratana@hrinc.com.kh
Address: House #10, Okhna Pich Avenue (Street 242), Sangkat Chaktomuk, Khan Daun Penh, Phnom Penh, Cambodia.
Status: Approved
Deadline: 2019-02-10 17:00:00
Premium job: No
Employer: HRINC (Cambodia) Co., Ltd
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