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Housekeeping Supervisor

Company profile


The Olympia Mall

The Olympia Mall is ideally located in the heart of Phnom Penh city, surrounded by premium residential and commercial buildings, promises to deliver an unprecedented “Food and Entertainment”.

Job details

Job title: Housekeeping Supervisor
Job code:
Salary Type: Negotiable
Sector: Private Sector
Industry: Retail / Trading / Distribution
Minimum salary: 0
Maximum salary: 0
Job Level: Experienced Professional (3 – 5 years’ experience)
Job type: Full-Time
Country: Cambodia
Location: Phnom Penh
Job Category/ Job Function: Administrative / Secretary and Reception


  • Responsible for assisting in the overall management of the Housekeeping Department.


  • Maintain complete knowledge of and comply with all departmental policies, service procedures and standards.
  • Train housekeepers on grooming & personal hygiene, cleaning and maintenance tasks.
  • Assigns housekeepers their duties and inspects work for conformance to prescribed standards of cleanliness.
  • Oversee staff on a daily basis.
  • Attends daily briefing to share special information and discuss company policies and any complaints.
  • Ensure that standards are maintained at a superior level on a daily basis.
  • Monitor the grooming & personal hygiene, standards and performance of the Housekeeping team with an emphasis on training and teamwork.
  • Motivate team members and resolve any issues that occur on the job.
  • Check that the cleaning of public areas and ensure the team is performing their task lists correctly.
  • Schedule shifts and arrange for replacements in cases of absence or staff shortage.
  • Establish and educate staffs on cleanliness, tidiness and hygiene standards.
  • Makes recommendations to improve service and ensure more efficient operation.
  • Inventories stock daily, weekly, monthly to ensure adequate supplies or lost and damage.
  • Issues supplies and cleaning equipment to housekeepers.
  • Ensure customer complaints are resolved in a timely manner.
  • Records data regarding work assignments, personnel actions and time scans (finger print), and prepares periodic reports.
  • Examines building to determine need for repairs or replacement of furniture or equipment, and makes recommendations to housekeeping manager
  • Maintain cleanliness and safety of work area.
  • Responsible for handle lost and found.
  • All other duties as required.


  • Work closely with Deputy Housekeeping Manager and Housekeeper.

IV. Qualification

  • High school diploma is a plus.
  • Licenses & Certifications: None required.
  • Minimum three months’ supervisory experience; previous experience in a housekeeping department for hotels or large organizations.
  • Language: Required to speak, read and write in Khmer and English.
  • Flexibility to work on public holiday and various shifts, including evenings and weekends.
  • Knowledge of using industrial cleaning equipment and products.
  • Ability to work under pressure from all levels.
  • Strong interpersonal and communication skills.
  • Good interpersonal skill, hardworking, honest, high responsibility and be able to work well in a team.





Interested candidates are invited to apply by sending a Cover Letter and CV with expectation salary and a recent photograph to address below:

The Olympia Mall Address:
Sampovmeas Round, Sangkat Veal Vong, Khan 7 Makara, Phnom Penh, Cambodia.
Phone: +855 10 99 00 25

Status: Approved
Deadline: 2019-05-31 10:49:00
Premium job: No
Employer: The Olympia Mall
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