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Technical Support Engineer (Speak Chinese)

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MekongNet ISP

MekongNet is a registered trademark under Angkor Data Communication Group Co., Ltd which established in 2006. It is a full-fledged internet service provider, with a license for the provision of Internet service Provider (ISP), Internet Exchange Provider (IXP), and Internet Data Exchange Center (IDX) granted by the Ministry of Post and Telecommunication of Cambodia.


Job details

Job title: Technical Support Engineer (Speak Chinese)
Job code:
Salary Type: Competitive
Sector: Private Sector
Industry: Telecom Industry
Minimum salary: 0
Maximum salary: 0
Job Level: Entry Level (0 – 3 years’ experience)
Job type: Full-Time
Country: Cambodia
Location: Phnom Penh
Job Category/ Job Function: Architecture / Engineering & Mechanics, Assistant and Support, Operation / Technician
Description:

MekongNet is a registered trademark under Angkor Data Communication Group Co., Ltd which established in 2006. It is a full-fledged internet service provider, with a license for the provision of Internet service Provider (ISP), Internet Exchange Provider (IXP), and Internet Data Exchange Center (IDX) granted by the Ministry of Post and Telecommunication of Cambodia.

We are currently looking for qualified candidate to fulfill the position of Technical Support Engineer (Chinese Speaking).

湄公网 吴哥信息通信集团旗下的公司创建于2006年,并经柬埔寨政府邮电通讯部许可,授权其作为互联网服务供应商及数据中心服务供应商。

本公司现正招聘中文技术支援工程师。

JOB RESPONSIBILITIES:

职责:

  • Provide IT support to customer, mainly related to internet service
  • 主要面对互联网客户与提供IT技术支援
  • Assist troubleshooting of networks, internet connectivity at customer site or within the company
  • 辅助解决公司内部及客户网络连接问题
  • Install, configure, and maintain internet connection, network cabling, and other related equipment, and devices, add or upgrade hardware and software, and configures wireless access point, router with wireless and related equipment
  • 安装、设置、维护网络设置及其连接,布线,增减、升级软硬件;设置无线网络,路由器及其相关设备
  • Implement network security and provide technical support to customer, anti-virus updates, managing host security and other related PCs.
  • 为客户配置网络安全及提供技术支援,例如防毒软件更新,服务器和相关主机安全设置等。
  • Configure e-mail client and provide technical support for our customer (Anti-Virus, Spam protection and scanning, and other related e-mail)
  • 设置客户端电邮并提供相关支持。(防毒软件,垃圾邮件过滤与扫描等电子邮件服务)
  • Travel to customer site to install/configure modem/device & solve other related internet issues
  • 到客户处安装/设置modem等设备,并解决相关连接问题
  • Customers’ site survey and draw diagram, included laying cable
  • 客户现场探测,并提供布线方案图
  • POP maintenance
  • 端点维护

 

JOB REQUIREMENT:

职位要求:

  • Bachelor Degree of IT or related field is required. Undergraduate is also welcome
  • IT或者相关专业本科学历,实习生亦可
  • Technical knowledge & skills in setting up network and connectivity infrastructures & e-mail
  • 具备网络设置、连接和电邮配置相关知识
  • Knowledge of TCP/IP, WAN, LAN, ADSL, DNS Networking, Cisco Router and Switch.
  • 了解TCP/IP, WAN, LAN, ADSL, DNS网络连接,Cisco路由器和交换机功能
  • Good spoken English and Chinese
  • 流利的英语与华语
  • Chinese Nationality is encouraged to apply
  • 中国国籍可申请
  • Be able to travel and stay in other provinces
  • 可出差与居住在所需的省份
  • Loyalty, honesty, patient work, positive aptitude
  • 忠诚、诚实、有耐性、积极主动
  • Be willing to support as needed.
  • 愿意根据需要提供支持

Location: This position is based in Phnom Penh, Cambodia

工作地点:柬埔寨金边

Duration: Full-time work

工作性质:全职

 

We offer competitive benefits packages and better salary with good working environments.

 

Interested candidates are requested to submit a cover letter with CV and recent photo (4x6) and salary expectation to AnAnA Building: # 95, 3th Floor, Preah Norodom Blvd., Phnom Penh, Tel: (885) 23 226 622, H/P: 081 831 516 / 061 226 648, Email: career@mekongnet.com.kh with caption subject. Technical Support Engineer.

本公司高薪聘请,并提供良好的工作环境。

有意,请简历和一张4X6cm的相片期望的薪资寄到AnAnA Building: # 95, 3th Floor, Preah Norodom Blvd., Phnom Penh, Tel: (885) 23 226 622, H/P: 081 831 516 / 061 226 648, 或发电邮到: career@mekongnet.com.kh 电子邮件主题注明“申请中文技术支援工程师职位“

Status: Approved
Deadline: 2019-06-15 12:10:08
Premium job: No
Employer: MekongNet ISP
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