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Front Desk Agent

Company profile


Raffles Hotel Le Royal

Raffles Hotels & Resorts is a collection of award-winning luxury hotels located in vibrant destinations around the world. Unique with its own distinct personality, each Raffles hotel distinguishes itself with the highest standards of product and service.

We offer excellent career development and growth opportunities for our colleagues who have the talent, dedication, drive and passion to be part of a leading global luxury hospitality brand.

Raffles Hotel Le Royal, Phnom Penh ( is one of Asia’s great classic hotels. Originally open in 1929, Raffles Hotel Le Royal is a warm and welcoming property, reflecting the middle era of Indochina, a vibrant French colony, with its own lifestyle and accompanying attributes. In international, regional and local markets it is regarded for its delivery of heartfelt service levels and personal attention, often recognized as setting the benchmark for Khmer hospitality. It is an exciting time to join the team as the hotel is currently undergoing a revitalizing refurbishment and Phnom Penh is developing rapidly.

Job details

Job title: Front Desk Agent
Job code:
Salary Type: Negotiable
Sector: Private Sector
Industry: Hotel Management and Hospitality
Minimum salary: 0
Maximum salary: 0
Job Level: Entry Level (0 – 3 years’ experience)
Job type: Full-Time
Country: Cambodia
Location: Phnom Penh
Job Category/ Job Function: Hotel / Restaurant

Raffles Hotel Le Royal are inviting applications from dynamic, motivated, creative, and experienced professionals for the following opportunity:

Front Desk Agent (1 position)

  • To consistently provide thoughtful, caring and sincere service
  • To greet, check in and settle guest accounts while ensuring all service standards are followed
  • To assist guests regarding hotel facilities in an informative and helpful way
  • To respond to each Guest who approaches the Reception Desk
  • To drive rate through up-selling room brands
  • To follow department policies, procedures and service standards
  • To follow all safety policies
  • Other duties as assigned
  • Priority for Male Applicant
  • Previous customer related experience preferred
  • Previous PMS experience an asset
  • Computer literate in Microsoft Window applications an asset
  • Must be able to type 25 words per minute
  • Must possess a professional presentation
  • Strong interpersonal and problem solving abilities
  • Highly responsible & reliable
  • Ability to work well under pressure in a fast paced environment
  • Ability to work cohesively with fellow colleagues as part of a team
  • • Ability to focus attention on guest needs, remaining calm and courteous at all times.

For applications, please contact Ms. Sok Makara, Assistant Talent & Culture Manager via email

Address: 92 Rukhak Vithei Daun Penh (off Monivong Blvd), Sangkat Wat Phnom, Khan Daun Penh, Phnom Penh, Kingdom of Cambodia, Tel: 023 981 888 / 081 686 951, Fax: 023 981 148


Status: Approved
Deadline: 2019-11-11 17:27:00
Premium job: No
Employer: Raffles Hotel Le Royal
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