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Operations Manager

Company profile

Startup Company

Boba Milk Tea Chain brings the best bubble tea possible to Cambodia with unparalleled convenience and affordability. Our first branch is opening very soon and we plan to keep opening new branches to bring joy and refreshment to everyone, everywhere.

Job details

Job title: Operations Manager Featured Job
Job code:
Salary Type:
Sector: Private Sector
Industry: Food and Beverage Production
Minimum salary: 500
Maximum salary: 700
Job Level:
Job type: Full-Time
Country: Cambodia
Location: Phnom Penh
Job Category/ Job Function: Management Trainee

Lead the operations of a chain of tea shops in coordination with the owner and other management staff, formulating and executing strategies to drive overall performance and growth

Reports to: Managing Director


Key Responsibilities

  1. Assist the Managing Director to setup of new branches of a new bubble tea brand
  2. Oversee daily branch operations to achieve operational efficiency and daily sales targets
  3. Execute promotional and marketing campaigns/activities as directed by the managing director
  4. Assist the Managing Director to establish, develop, review the Standard Operating Procedure(SOP), systems, and processes to accommodate and support the better efficiency of rapid growth of the organization
  5. Monitor and responsible for sales performance of respective outlets and preparation of daily and monthly sales reports
  6. Attend monthly meetings to solve various operation issues for growth sustainability
  7. Involve in investigation of issue related to consumer complaint (Service and Product Quality) to achieve the highest service level
  8. Motivate operational staff and conduct regular training for staff skills development, with accountability to drive the team towards positive performance ratings and staff retention
  9. Review the performance of store supervisor and outlet employees and provide corrective action for improvement
  10. Responsible for overall in charge of staff deployment; for example, staff roster scheduling, recording of staff's working hours, holidays, medical leaves and etc.
  11. Responsible for monitoring the performance out the outlet expenses and inventory control
  12. Approve routine cash disbursements
  13. Engage in business development activities including but not limited to vendor relationship management
  14. Other job will be assigned from time to time.


Job Qualifications

  • Preferable Bachelor's degree of Business Administration, Hospitality, Food and Beverage Management, or in equivalent field
  • At least 2-3 years relevant experience in similar industry
  • A good team player with positive attitude. Must be independent, resourceful and organized
  • Ability to lead, motivate and develop staff
  • Ability to build a team environment and use participatory decision-making


Behavioral attributes



Teamwork and cooperation





Contact person: Mr. Pech Soveaddh
Tel: 092 211 914

Status: Approved
Deadline: 2019-10-04 11:39:01
Premium job: Yes
Employer: Startup Company
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