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NOC Manager

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Ezecom

EZECOM, Cambodia’s premium internet service provider, was found in 2007 to serve the rapidly expanding business and residential market in Cambodia. Our company has incorporated its own fibre optic, world-class Data Centre, MPLS, VPLS, Cloud services and other VAS services for enterprise solutions along with our world-class 24/7 technical support.


Job details

Job title: NOC Manager
Job code:
Salary Type:
Sector: Private Sector
Industry: Telecom Industry
Minimum salary: 0
Maximum salary: 0
Job Level: Experienced Professional (3 – 5 years’ experience)
Job type: Full-Time
Country: Cambodia
Location: Phnom Penh
Job Category/ Job Function: IT and Telecommunication
Description:

Job Description

  • Manage and coordinate the NOC team to ensure that networking system runs efficiently and effectiveness
  • Work with management & human resource as necessary for corrective action activities
  • Ensure that operation management policies, standards and procedures are properly implemented, enhanced, and maintained; including training, incident reporting and resolution, problem management, performance reporting, trend analysis, and Continuity of Operations.
  • Setup process flow and policy to guide staffs for standardize tasks
  • Manage provisioning and activation for all services to customer
  • Manage and develop incident/change management tasks activities and resolution
  • Guide and lead NOC engineers on troubleshooting and customer communications
  • Provide technical training/briefing to engineers on troubleshooting and operation procedure
  • Work with product, sales and marketing, engineering and vendors to deliver business cases
  • Communicate and coordinate with international partners, upstream, AAG communities , and MCT communities
  • Manage tender, contract, SLA operation specifications

Job Requirements

  • Understanding and experience related to SOH, DWDM transmission network
  • Understanding and experience in BGP, OSPF, ISIS, routing & switching
  • Expertise in NMS implementation and maintenance
  • Expert knowledge and hands-on in IP Networking
  • 5 year experiences in leading technical team in ISP or equivalent environment

How to apply

  • Address : #7D, Cambodian Chamber of Commerce Building,Russian Blvd, Ground floor, Phnom Penh:
  • E-mail : careers@ezecomcorp.com
  • Tel : 099 555 007, 017 287 004
  • Website : www.ezecom.com.kh
Status: Approved
Deadline: 2019-10-30 10:18:00
Premium job: No
Employer: Ezecom
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