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Operation Manager

Company profile


HRINC (Cambodia) Co., Ltd

HRINC is the leading provider of HR Services to the Cambodia market and expanding to the South East Asia region.  We support multinational companies and leading ASEAN conglomerates and SMEs with their Human Resource needs, from consulting and market intelligence, to outsourcing and compliance as well as recruitment.

Job details

Job title: Operation Manager
Job code:
Salary Type: Competitive
Sector: Private Sector
Industry: Food and Beverage Production
Minimum salary: 0
Maximum salary: 0
Job Level:
Job type: Full-Time
Country: Cambodia
Location: Phnom Penh
Job Category/ Job Function: Catering / Food Services
Description: Job Summary:

Lead the operations of a chain of tea shops in coordination with the owner and other management staff, formulating and executing strategies to drive overall performance and growth

Job Description:

  • Assist the Managing Director to setup of new branches of a new tea brand
  • Oversee daily branch operations to achieve operational efficiency and daily sales targets
  • Execute promotional and marketing campaigns/activities as directed by the managing director
  • Assist the Managing Director to establish, develop, review the Standard Operating Procedure(SOP), systems, and processes to accommodate and support the better efficiency of rapid growth of the organization
  • Monitor and responsible for sales performance of respective outlets and preparation of daily and monthly sales reports
  • Attend monthly meetings to solve various operation issues for growth sustainability
  • Involve in investigation of issue related to consumer complaint (Service and Product Quality) to achieve the highest service level
  • Motivate operational staff and conduct regular training for staff skills development, with accountability to drive the team towards positive performance ratings and staff retention
  • Review the performance of store supervisor and outlet employees and provide corrective action for improvement
  • Responsible for overall in charge of staff deployment; for example, staff roster scheduling, recording of staff's working hours, holidays, medical leaves and etc.
  • Responsible for monitoring the performance out the outlet expenses and inventory control
  • Approve routine cash disbursements
  • Engage in business development activities including but not limited to vendor relationship management
  • Other job will be assigned from time to time

Job Requirement:
  • Preferable Bachelor's degree of Business Administration, Hospitality, Food and Beverage Management, or in equivalent field
  • At least 2-3 years relevant experience in similar industry
  • A good team player with positive attitude. Must be independent, resourceful and organized
  • Ability to lead, motivate and develop staff
  • Ability to build a team environment and use participatory decision-making

Behavioral attributes

  • Leadership
  • Teamwork and cooperation
  • Communication
  • Commitment
  • Initiative

How to Apply: Qualified And Eligible Individuals Interested In Applying For This Position May Submit An Application To Recruitment Department Through:

Contact Person: Ms Rit Vichera

Tel: (+855) 23 211 437/ (+855) 98 897 887

Email Address:

Address: House #10, Okhna Pich Avenue (Street 242), Sangkat Chaktomuk, Khan Daun Penh, Phnom Penh, Cambodia


Status: Approved
Deadline: 2019-12-07 17:00:00
Premium job: No
Employer: HRINC (Cambodia) Co., Ltd
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