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Communication Officer (CO)

Company profile


The Arbitration Council Foundation

The Arbitration Council Foundation (ACF) is a non-political and not-for-profit organization. ACF supports the operations of Cambodia’s Arbitration Council (AC), which is an independent national institution established by Law to resolve labor disputes. Supported by the Ministry of Labor and Vocational Training, employers and unions, ACF is recognized as a model institution for justice in labor dispute resolution in Cambodia and has won praise from the national and international communities.

Job details

Job title: Communication Officer (CO) Featured Job
Job code:
Salary Type: Competitive
Sector: Not-for-Profit Sector(NGO)
Industry: NGO
Minimum salary: 0
Maximum salary: 0
Job Level: Entry Level (0 – 3 years’ experience)
Job type: Full-Time
Country: Cambodia
Location: Phnom Penh
Job Category/ Job Function: Public communication

The Arbitration Council Foundation (ACF) is expanding its activities and seeks talented and experienced candidates with outstanding qualifications for a Communication Officer (CO) position based in Phnom Penh.

Key Duties and Responsibilities

The Communications Officer will be required to perform the following tasks, but not limited to the below task:

ACF library and publications

  • Develop and maintain ACF library, including inventory of publications and obtaining new publications
  • Assist in preparation of ACF’s information and publications and publicity information, including Arbitral Award Compilations, brochures, etc.

Website & Social Media

  • Oversee development and maintenance of AC’s and ACF’s websites, update and re-designing the AC and ACF web pages
  • Write AC/F related news
  • Oversee Social Media and make interactions as required

Media relations

  • Monitor and prepare media clips related to AC and ACF, and other relevant International Relation topics, and inform the MTCPR, ED and other ACF staff regarding such news.
  • Draft correction letters to media outlets in order to correct factual errors in reporting on the AC and ACF
  • Respond to media inquiries for basic information (sending brochures and press packs)
  • Develop press packs for the AC and ACF
  • Develop and maintain lists of media contacts
  • Develop and implement policy for communications with media, including proactive and reactive plans of action
  • Draft press releases and articles on AC and ACF, as appropriate and directed by MTCPR

Stakeholder relations

  • Develop and maintain list of stakeholder contacts (employers, workers, government, NGOs, etc.)
  • Develop and implement policy for communications with stakeholders
  • Publicize legal trainings for stakeholders
  • Assist in organization of National Industrial Relations conference, employer and employee ‘mixers’, and other public events hosted by ACF

External relations

  • Develop and implement policy for visibility of AC and ACF
  • Respond to request from people who would like to visit the AC and ACF
  • Respond to the in-coming email inquiring about ACF and forward those inquiries to relevant ACF staff.

Other responsibilities

  • Participate in and assist in organization of meetings/activities as requested by ACF policies and staff
  • Provide technical assistance to ACF with respect to reporting requirements as directed by MTCPR
  • Provide assistance to other colleagues at the ACF, as appropriate
  • Perform other tasks as assigned by the MTCPR, and in consultation with the Communications Officer

The required qualities of the ideal candidate include:

  • Bachelor’s degree or higher in Communication, Journalism, Public Relations; or equivalent professional work experience in the communication area combined with university degree in a related field
  • At least 2 years of practical experience in coordination and implementation of projects, communication planning or strategies
  • Experience in working with media organizations, using computers and office software packages including, but not limited to: Content Management Systems, Adobe In Design, Photoshop, Adobe Illustrator, Photojournalism, and video editing program
  • Sound knowledge and understanding of the process for producing broadcast media tools
  • Excellent written and oral communication skills in both Khmer and English

Salary package

  • A competitive package of salary and benefits will be provided.

How to apply for the position

The detailed job description is available at or can be obtained upon request via e-mail to

Please, send the following to the above email address or deliver to the ACF office at No. 72, Street 592 (corner of St. 327), Sangkat Boeung Kak II, Khan Tuol Kork, Phnom Penh not later than 16:00 PM, January 27, 2020.

  • Curriculum Vitae with the contact details of three (3) referees, and
  • Cover letter in English addressing the above qualifications. Please ensure the cover letter is not more than 1,000 words.

Please do NOT send copies of diplomas or certificates. We regret that only short-listed candidates will be contacted for a writing test and an interview.

ACF is an equal opportunity employer; however, women are particularly encouraged to apply.

Status: Approved
Deadline: 2020-01-27 15:51:00
Premium job: Yes
Employer: The Arbitration Council Foundation
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