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IT Application Coordinator

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HRINC (Cambodia) Co., Ltd

HRINC is the leading provider of HR Services to the Cambodia market and expanding to the South East Asia region.  We support multinational companies and leading ASEAN conglomerates and SMEs with their Human Resource needs, from consulting and market intelligence, to outsourcing and compliance as well as recruitment.


Job details

Job title: IT Application Coordinator
Job code:
Salary Type: Negotiable
Sector: Private Sector
Industry: NGO
Minimum salary: 0
Maximum salary: 0
Job Level: Entry Level (0 – 3 years’ experience)
Job type: Full-Time
Country: Cambodia
Location: Phnom Penh
Job Category/ Job Function: IT and Telecommunication
Description:

JOB RESPONSIBILITIES:

  • Answer user requests and help them to use applications effectively on a daily basis
  • In coordination with Key users, train new users and provide refresh training when needed
  • Make first level analysis / diagnosis and fix issue if possible
  • Coordinate with 2nd level support or software development (when exists) for bug fix
  • Create new users in the systems and deactivate users when employees leave Company
  • Change assignment on PR/PO workflow and other workflows
  • Change user accesses when needed
  • Collect and understand new requirements
  • Prioritise new requirements with heads of departments and IT manager
  • Execute simple evolutions (configuration and simple code changes)
  • Plan complex evolutions with service provider (when exists)
  • Participate to software version upgrade project
  • Insure all application track changes done in the applications are properly documented
  • Insure documentation is always up to date and complete (in English)
  • Insure training documents / user manuals are up to date (in English and in Khmer)
  • Define planning of technical changes and application downtimes with Server/database/network team
  • Prepare and participate to DR drills (disaster recovery planning)
  • Prepare and participate to technical projects (OS upgrade…)
  • Insure that application maintenance procedures are fully compliant with Company Security policies
  • Participate to Security audits, Internal and External
  • Be up to date with security vulnerabilities and exposures risks and work with System administrator on system upgrade/patching
  • Support IT manager in driving partnership with suppliers and software editors, follow up and renew contracts
  • Support IT manager with building and tracking of yearly budget related to projects and maintenance/run of applications

 

JOB REQUIREMENTS:

  • At least Bachelor Degree in IT
  • Minimum 3 years experience in business software development
  • Experience in managing business applications, especially around Finance, purchasing and HR is a plus
  • Good communication skills, capable to work with business people from various functions
  • Fluent Khmer/English (read/write/speak)
  • Organised and process oriented
  • Usage of Microsoft (Excel, Word, PowerPoint..)
  • Usage of ticketing tool is a plus
  • Python programming expertise is a plus
  • Project management experience is a plus
  • Willing to move from technical/development role to a more functional / application management role (especially around accounting, purchasing, HR…)
  • Willing to learn new technologies
  • Problem solving approach
  • Team spirit
  • Commitment to Company’s vision, core values and code of conduct
  • Policy compliance and protection of children
  • Patience, adaptability and ability to cope with change process.
  • Ensuring timely, high quality results. Being a role model for continuous learning and improvement.

 

How to Apply:

Interested candidates are invited to submit Curriculum Vitae to the E-mail address below:
Contact Person: Mr. LY Chhunlim
E-mail: LY.Chhunlim@hrinc.com.kh
Tell: 023 211 437
Address: 10, Oknha Pich Avenue (Street 242), Sankat Chaktumok, Khan Daun Penh Phnom Penh
Website: www.hrinc.com.kh , www.hrinc.asia

Status: Approved
Deadline: 2020-03-13 17:30:00
Premium job: No
Employer: HRINC (Cambodia) Co., Ltd
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