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Operation Manager

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HRINC (Cambodia) Co., Ltd

HRINC is the leading provider of HR Services to the Cambodia market and expanding to the South East Asia region.  We support multinational companies and leading ASEAN conglomerates and SMEs with their Human Resource needs, from consulting and market intelligence, to outsourcing and compliance as well as recruitment.


Job details

Job title: Operation Manager
Job code:
Salary Type: Negotiable
Sector: Private Sector
Industry: Retail / Trading / Distribution
Minimum salary: 0
Maximum salary: 0
Job Level: Experienced Professional (3 – 5 years’ experience)
Job type: Full-Time
Country: Cambodia
Location: Phnom Penh
Job Category/ Job Function: Operation / Technician
Description:

Responsibilities

  • Coordinate daily Front of the House and Back of the House restaurant operations
  • Deliver superior service and maximize customer satisfaction
  • Respond efficiently and accurately to customer complaints
  • Regularly review product quality and research new vendors
  • Organize and supervise shifts
  • Appraise staff performance and provide feedback to improve productivity
  • Estimate future needs for goods, kitchen utensils and cleaning products
  • Ensure compliance with sanitation and safety regulations
  • Manage restaurant’s good image and suggest ways to improve it
  • Control operational costs and identify measures to cut waste
  • Create detailed reports on weekly, monthly and annual revenues and expenses
  • Promote the brand in the local community through word-of-mouth and restaurant events
  • Recommend ways to reach a broader audience (e.g. discounts and social media ads)
  • Train new and current employees on proper customer service practices
  • Implement SOPs, policies and protocols that will maintain future restaurant operations

 

Requirements

  • Proven work experience at least 5 years as a Operation Manager, Restaurant Manager, Restaurant General Manager, Hospitality Manager or similar role
  • Proven customer service experience as a manager
  • Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff
  • Strong leadership, motivational and people skills
  • Acute financial management skills
  • Bachelor Degree in Business Administration; hospitality management or culinary schooling is a plus

 

Other information and benefits

  • Monthly Salary: Negotiation
  • Insurrance NSSF and KPI Bonus
  • Annual salary review and the 13th month salary
  • Other benefit: Gasoline, Mobile phone and others.


How to Apply:

Qualified and eligible individuals interested in applying for this position may submit an application to Recruitment Department through:
Contact Person: Ms. SOK Lin
E-mail: Sok.lin@hrinc.com.kh
Tell: 023 211 437
Address: 10, Oknha Pich Avenue (Street 242), Sankat Chaktumok, Khan Daun Penh Phnom Penh
Website: www.hrinc.com.kh , www.hrinc.asia

Status: Approved
Deadline: 2020-03-04 00:00:00
Premium job: No
Employer: HRINC (Cambodia) Co., Ltd
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