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Operation Manager

Company profile


KOI Thé Cambodia

KOI is a brand name inspired by the Chinese character Dóu (“豆”) that translates to beans. Using freshly brewed natural teas and delicious and healthy ingredients, we handcraft cups full of sincerely delicious drinks, providing you with the ultimate taste and enjoyment at every special moment, memorable day, or leisurely afternoon. KOI Thé also delivers excellent service through continuous innovation to impress our customers with KOI’s joy filled handcrafted beverages and welcoming and friendly atmosphere.

Job details

Job title: Operation Manager
Job code: 006
Salary Type: Negotiable
Sector: Private Sector
Minimum salary: 2000
Maximum salary: 2500
Job Level: Management (5 – 10 years’ experience)
Job type: Full-Time
Country: Cambodia
Location: Phnom Penh
Job Category/ Job Function: Operation / Technician

Job Description

  • Recruit, select, train, assign, schedule, coach, counsel and discipline employees and assist HR with recruiting when necessary.
  • Communicate job expectations, planning, monitoring, appraising and reviewing job contributions.
  • Contribute operations information and recommendations to strategic plans and reviews, prepare and complete action plans, implement production, productivity, quality and customer-service standards, resolve problems, complete audits, identify trends.
  • Forecast requirements, prepare an annual budget, schedule expenditures, analyze variances, and initiating corrective actions.
  • Analyze process workflow, employee and space requirements and equipment layout, implement changes.
  • Update job knowledge by participating in educational opportunities, reading professional publications, maintaining personal networks, participating in professional organizations.
  • Responsible for all department managers and supervisors, with review/approval responsibility for all operations employees.
  • Serve as primary point of contact when there are customer issues related to equipment quality, customer service, or accidents and mishaps on-site. In particular, this includes any issues on-site at client facilities, such as breaking a fence or tape residue on flooring.
  • Work closely with GM and management team to set and/or implement policies, procedures and systems and to follow through with implementation.
  • Establishes and maintains credible, professional relationships with clients, internal business lines, and external vendors.
  • Excellent interpersonal communication and organizing skills to coordinate project activities.
  • Ability to conduct research for special projects, respond timely inquiries, and present written/ oral briefings.
  • Communicate and assist with all franchise as needed.
  • Other job as assign from COO and Executive Director.

Job Requirement

  • Female or Male, Age from 28 to 35.
  • Experience in management, operations, and leadership.
  • Minimum 5 years up working experiences relevant food franchise restaurant experience, retail store business or F&B industry.
  • Strong organizational and planning skills with effective prioritization of deadlines with the ability to work under pressure with excellent time management skills.
  • Self-motivate, flexible, puncture, honest, hard-working.
  • Communicating and coordinating work efforts with other employees and organizations.
  • Analytical problem-solving ability.
  • Ability to work well under pressure and within short deadlines.

All interested candidates are invited to send your CV, a cover letter, school transcript and other relevant documents, to KARANAK KOI PTE LTD at the following address or via email.

Contact detail:

Address: #11, Street 315, Sangkat Boeung KOk1, Khan Tuol Kork, Phnom Penh, Cambodia

Tel: 023 500 3183 / 070 336 207


TUBE CAFÉ created by 3 Cambodian Shareholders. Tube is inspired by London’s metro system, the underground TUBE, for which its fast speed, reliable quality and affordability are world- renowned. Naturally, these are the very essence which Tube café strives to be. We aim to bring fast, affordable and quality services to Cambodia just like our underground counterpart, but in a coffee way. As synonymous as the tube is with London, Tube Café aims to be the same in Cambodia, simply by being a khmer brand created in Cambodia and made by Cambodians to compete with foreign brands. By using yellow, we hope to present to the world the warmth, freshness, happiness, optimism and positivity of the Khmer culture. So, hop aboard and enjoy a smooth ride on the khmer tube.

Status: Approved
Deadline: 2020-07-23 11:14:28
Premium job: No
Employer: KOI Thé Cambodia
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